Privacy policy
Effective date: 2026-01-04
Product: Crowdly (“we”, “us”)
Website: crowdlyai.com
Contact: support@crowdlyai.com
Crowdly helps creators and small businesses understand audience perception across connected social media accounts. This Privacy Policy explains what data we collect, how we use it, how we share it, how long we keep it, and how you can request deletion or revoke access.
This policy is intended to meet common platform review expectations for Meta (Facebook, Instagram), TikTok, and Google/YouTube API access, including requirements to provide a publicly available privacy policy and clear data deletion instructions.
This Privacy Policy applies to:
This Privacy Policy does not apply to the privacy practices of the social media platforms you connect. Those platforms have their own policies.
A) Information you provide to us
B) Information we receive from connected social platforms
When you connect a social account, we receive data through the platform’s APIs according to the permissions you grant. Depending on the platform and scopes, this may include:
We request and use only the minimum permissions needed to provide the features you enable. (Exact scopes can vary by platform and may change over time.)
C) Authentication and security information
D) Website and cookie data
If you use a cookie banner, the details of cookies used can be described there or in a separate Cookie Notice.
We use information to:
We do not sell personal information.
Crowdly may process connected-platform data (such as comments, replies, and post metadata) to identify repeated themes and summarize perception. Crowdly is designed to provide context and patterns, not to determine facts about individuals.
You are responsible for ensuring you have the right to connect the accounts you connect and to use the connected data for your purposes.
We share information only in the following cases:
A) Service providers
We may share limited data with vendors that help us operate Crowdly (for example, hosting, databases, analytics, error monitoring, email delivery). They are permitted to process data only to provide services to us, under contractual obligations.
B) Legal and safety
We may disclose information if we believe it is reasonably necessary to:
C) Business changes
If Crowdly is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not share your connected-platform data with third parties for their marketing.
Default retention (V1): Crowdly is designed to retain connected-platform content and conversation signals for a limited period. Our current intent is to keep detailed connected data for up to 30 days, unless:
We may retain de-identified or aggregated information (that does not identify you or your connected accounts) for product improvement and reporting.
You can request deletion of your data at any time.
Deletion request:
Email: support@crowdlyai.com
Subject line: “Data deletion request”
Include: the email used for your Crowdly account and the connected platform(s) you want removed.
What we delete:
Platforms may expect a clearly accessible data deletion mechanism or instructions.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
If you connect Google/YouTube accounts through OAuth:
Depending on where you live, you may have rights to:
To exercise these rights, contact: [support@crowdlyai.com].
We may request verification before fulfilling requests.
We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.
If you access Crowdly from outside the country where our systems are hosted, your information may be processed in other countries. We take steps to protect your information consistent with this policy.
Crowdly is not intended for children under 13 (or the age required by local law for consent). If you believe a child has provided information to Crowdly, contact us to request deletion.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
We may update this policy from time to time. We will update the “Effective date” above. If changes are material, we will provide an additional notice on the website.
Questions or requests:
Email: support@crowdlyai.com
Privacy policy
Effective date: 2026-01-04
Product: Crowdly (“we”, “us”)
Website: crowdlyai.com
Contact: support@crowdlyai.com
Crowdly helps creators and small businesses understand audience perception across connected social media accounts. This Privacy Policy explains what data we collect, how we use it, how we share it, how long we keep it, and how you can request deletion or revoke access.
This policy is intended to meet common platform review expectations for Meta (Facebook, Instagram), TikTok, and Google/YouTube API access, including requirements to provide a publicly available privacy policy and clear data deletion instructions.
This Privacy Policy applies to:
This Privacy Policy does not apply to the privacy practices of the social media platforms you connect. Those platforms have their own policies.
A) Information you provide to us
B) Information we receive from connected social platforms
When you connect a social account, we receive data through the platform’s APIs according to the permissions you grant. Depending on the platform and scopes, this may include:
We request and use only the minimum permissions needed to provide the features you enable. (Exact scopes can vary by platform and may change over time.)
C) Authentication and security information
D) Website and cookie data
If you use a cookie banner, the details of cookies used can be described there or in a separate Cookie Notice.
We use information to:
We do not sell personal information.
Crowdly may process connected-platform data (such as comments, replies, and post metadata) to identify repeated themes and summarize perception. Crowdly is designed to provide context and patterns, not to determine facts about individuals.
You are responsible for ensuring you have the right to connect the accounts you connect and to use the connected data for your purposes.
We share information only in the following cases:
A) Service providers
We may share limited data with vendors that help us operate Crowdly (for example, hosting, databases, analytics, error monitoring, email delivery). They are permitted to process data only to provide services to us, under contractual obligations.
B) Legal and safety
We may disclose information if we believe it is reasonably necessary to:
C) Business changes
If Crowdly is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not share your connected-platform data with third parties for their marketing.
Default retention (V1): Crowdly is designed to retain connected-platform content and conversation signals for a limited period. Our current intent is to keep detailed connected data for up to 30 days, unless:
We may retain de-identified or aggregated information (that does not identify you or your connected accounts) for product improvement and reporting.
You can request deletion of your data at any time.
Deletion request:
Email: support@crowdlyai.com
Subject line: “Data deletion request”
Include: the email used for your Crowdly account and the connected platform(s) you want removed.
What we delete:
Platforms may expect a clearly accessible data deletion mechanism or instructions.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
If you connect Google/YouTube accounts through OAuth:
Depending on where you live, you may have rights to:
To exercise these rights, contact: [support@crowdlyai.com].
We may request verification before fulfilling requests.
We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.
If you access Crowdly from outside the country where our systems are hosted, your information may be processed in other countries. We take steps to protect your information consistent with this policy.
Crowdly is not intended for children under 13 (or the age required by local law for consent). If you believe a child has provided information to Crowdly, contact us to request deletion.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
We may update this policy from time to time. We will update the “Effective date” above. If changes are material, we will provide an additional notice on the website.
Questions or requests:
Email: support@crowdlyai.com
Privacy policy
Effective date: 2026-01-04
Product: Crowdly (“we”, “us”)
Website: crowdlyai.com
Contact: support@crowdlyai.com
Crowdly helps creators and small businesses understand audience perception across connected social media accounts. This Privacy Policy explains what data we collect, how we use it, how we share it, how long we keep it, and how you can request deletion or revoke access.
This policy is intended to meet common platform review expectations for Meta (Facebook, Instagram), TikTok, and Google/YouTube API access, including requirements to provide a publicly available privacy policy and clear data deletion instructions.
This Privacy Policy applies to:
This Privacy Policy does not apply to the privacy practices of the social media platforms you connect. Those platforms have their own policies.
A) Information you provide to us
B) Information we receive from connected social platforms
When you connect a social account, we receive data through the platform’s APIs according to the permissions you grant. Depending on the platform and scopes, this may include:
We request and use only the minimum permissions needed to provide the features you enable. (Exact scopes can vary by platform and may change over time.)
C) Authentication and security information
D) Website and cookie data
If you use a cookie banner, the details of cookies used can be described there or in a separate Cookie Notice.
We use information to:
We do not sell personal information.
Crowdly may process connected-platform data (such as comments, replies, and post metadata) to identify repeated themes and summarize perception. Crowdly is designed to provide context and patterns, not to determine facts about individuals.
You are responsible for ensuring you have the right to connect the accounts you connect and to use the connected data for your purposes.
We share information only in the following cases:
A) Service providers
We may share limited data with vendors that help us operate Crowdly (for example, hosting, databases, analytics, error monitoring, email delivery). They are permitted to process data only to provide services to us, under contractual obligations.
B) Legal and safety
We may disclose information if we believe it is reasonably necessary to:
C) Business changes
If Crowdly is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not share your connected-platform data with third parties for their marketing.
Default retention (V1): Crowdly is designed to retain connected-platform content and conversation signals for a limited period. Our current intent is to keep detailed connected data for up to 30 days, unless:
We may retain de-identified or aggregated information (that does not identify you or your connected accounts) for product improvement and reporting.
You can request deletion of your data at any time.
Deletion request:
Email: support@crowdlyai.com
Subject line: “Data deletion request”
Include: the email used for your Crowdly account and the connected platform(s) you want removed.
What we delete:
Platforms may expect a clearly accessible data deletion mechanism or instructions.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
You can revoke Crowdly’s access to your connected accounts at any time through the relevant platform settings (for example, removing the app connection). You can also request that we delete stored tokens and data as described above.
For Google/YouTube data, users can also manage and revoke third-party access through Google security settings.
If you connect Google/YouTube accounts through OAuth:
Depending on where you live, you may have rights to:
To exercise these rights, contact: [support@crowdlyai.com].
We may request verification before fulfilling requests.
We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.
If you access Crowdly from outside the country where our systems are hosted, your information may be processed in other countries. We take steps to protect your information consistent with this policy.
Crowdly is not intended for children under 13 (or the age required by local law for consent). If you believe a child has provided information to Crowdly, contact us to request deletion.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
We may update this policy from time to time. We will update the “Effective date” above. If changes are material, we will provide an additional notice on the website.
Questions or requests:
Email: support@crowdlyai.com